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High Country Contacts (HCC), d.b.a. A&B Machining, LLC, is a Colorado Corporation established in 1984 for the purpose of providing new and rebuilt medium and high voltage electrical controller parts on all electrical equipment in such major markets as:

• Industry
• Utilities
• Petrochemical
• Mining
• Shipyards
• Resellers

We are an approved source for providing new electrical contacts and assemblies to major OEM’s.  The HCC customer base includes companies located nationally and internationally.  Our corporate office is located at:

High Country Contacts
685 Industrial Boulevard
Delta, CO 81416

We have been recognized as one of the leaders in the electrical contact industry with a known reputation for:

• Top quality products
• Affordable pricing
• Timely delivery

We support a company policy for maintaining an effective and economical quality assurance system. The quality assurance system is maintained to achieve compliance with the quality requirements specified by customer purchase orders, contracts, and ISO9001. Adherence to documented policies and procedures improves consistency and is a requirement for employment at HCC. A commitment to continuous improvement and excellence is the responsibility of every individual at HCC. 

Management Responsibility

HCC is committed to providing quality products at a fair price in a time frame that is responsive to the customer’s specific needs.  It shall be the responsibility of the President, General Manager, and the Management Representative to maintain the integrity of the ISO9000 system and its perpetuation.  All employees shall be accountable for the practice of ISO9000 principles in their individual areas of responsibility as determined by job descriptions.  Management will provide the education and resources to employees to carry out their responsibilities and shall arrange audits of the system to ensure its continued function. 

Quality Policy

 “Can do” is our motto.
HCC combines individual creativity, experience, and innovation with teamwork to generate long-term satisfied customers.  HCC is a leader in manufacturing and repair of both A/C & D/C medium to high voltage electric controller parts and switchgear.

Mission Statement – HCC policy is to treat each customer as a friend.  Our goal is to win customer confidence by maintaining our reputation for providing top-quality products and services at an affordable price and on-time delivery.

The HCC staff has a combined total of more than forty years of experience in the field of contact manufacturing and repair covering both A/C and D/C applications. Because of this, we have developed the expertise to renew and build electrical parts up to and including 345 kV and specialized apparatus up to 160 kA.
HCC is unique in that we prioritize need in the areas of top quality materials, reduced downtime, immediate response, and fair pricing.  If so desired, we would go into your physical plant and conduct a detailed inspection of your needs at no cost to you.
Although there are many types of the same equipment throughout the country, we have found many modifications due to the specialized requirements of that locale or environment.  Therefore, it is important for us to have a mechanical drawing, a sample of the moving and stationary contacts or both.  It is also very helpful if we are provided with the machine data.  We make drawings of all parts for future reference.  We guarantee our workmanship.
Delivery of rebuilds is normally 2 - 3 weeks, with new parts taking 4 - 6 weeks.

HCC is available 7 days a week, should an emergency arise.  If the part has been previously engineered and tested, rush jobs can usually be accommodated within 48 hours.  We are in the process of stocking many of the more popular contacts to be available for immediate shipment.
HCC believes in the old-fashioned way of doing business, namely quality workmanship with fair pricing and immediate response to the customer.  In most cases, we are able to respond with a verbal or faxed quote within 24 hours of the time we receive the items or request.  To allow us to provide more efficient quality service to our customers, we are in the process of:

• ISO9001 certification
• Upgrading our computer system
• Upgrading our machinery and equipment to more efficiently produce products and provide even better quality control.

QUALITY ASSURANCE SYSTEM

The quality assurance system encompasses receipt of parts and materials, identification, stocking, and issuing of parts and materials, the entire process of fabricating and manufacturing, storage, packaging and shipping.
The system is designed to assure that products and/or services manufactured or performed at HCC or at our supplier facilities are subject to adequate control of quality to ensure customer satisfaction.  This system is designed to provide for early detection of discrepancies and positive corrective action.
Written inspection and test procedures are prepared to supplement applicable drawings and other specifications to the extent necessary.
The Quality Control Manager is responsible for monitoring all inspection equipment to ensure that no out-of-calibration tools are being used, or are available for use by anyone without first being calibrated.

DELIVERY SCHEDULES
Turnaround time would be 48 hours in an emergency situation, with normal delivery being 2 - 3 weeks for rebuilding and 4 - 6 weeks for new parts.
Since the inception of HCC in 1984, we have responded to our customers' needs 7 days a week, 24 hours a day. We intend to continue that policy. The only premium we charge is overtime (at time and a half for weekday evenings and Saturdays. Sundays, Holidays, and from 12 midnight - 6AM weekdays, we charge double time).  We rotate our supervisors to be available on weekends and holidays because we understand you may have needs which could require our services.